Privacy Policy
Introduction
Whiskey Creek Wines respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your data in accordance with the Protection of Personal Information Act (POPIA).
What We Collect
- Name and contact details
- Delivery and billing addresses
- Order history and purchase data
- Device/browser information (via cookies)
Why We Collect It
- To fulfil orders and deliver wine
- To communicate order updates and promotions
- To manage Wine Club accounts and loyalty tiers
- To analyse and improve website experience
Sharing Information
We only share data with trusted third parties (e.g., couriers, payment gateways) for business operations. We never sell your information.
Your Rights
You may:
- Request access to your data
- Correct or update your personal details
- Unsubscribe from marketing at any time
- Request deletion of your information (subject to legal requirements)
Cookies
We use cookies to improve user experience, remember preferences, and analyse traffic. By using our site, you agree to this use.
Contact
If you have privacy questions or requests, contact:
Email: info@whiskeycreekwines.co.za
Address: Whiskey Creek Wines, The Crags, Plettenberg Bay, South Africa
